Community Liaison Officer – 1x eThekwini and 1x uGu

Position: Community Liaison Officer  
Opportunity Type: Fixed Term Contract
Start Date: 1 September 2022
Location: eThekwini and uGu District
Application Closing Date:


THINK is a non-profit organisation dedicated to improving the lives of those affected by TB and HIV. As a health delivery and research organisation, THINK engages with the local community, government consortia, and international funders to provide care for over 100,000 people in KwaZulu-Natal and carry out cutting-edge clinical research that has already contributed to changing treatment guidelines internationally and locally.

THINK is looking for qualified Community Liaison Officer to support the implementation of the THINK ADAPT project in uGu and eThekwini Districts.

Duties and Responsibilities include but are not limited to:

  • Facilitate and implement community engagement and stakeholder relations activities in the district for the ADAPT project
  • Participate in the development of and implementation of stakeholder engagement strategy for the ADAPT Project
  • Participate in the development of activities at the community and partner level to improve uptake of Covid vaccination
  • Conduct stakeholder mapping to identify high-priority areas
  • Develop and maintain updated stakeholder analysis, directory, mapping, engagements
  • Alignment of Project objectives with THINK Strategic intent including funder expectations and requirements
  • Proactively maintain an updated knowledge base pertaining to Covid vaccination and, related subject
  • Report to internal and external stakeholders on project performance
  • Report and monitor engagement actions and plans.
  • Collate, analyse and write reports to share insights on community-level activities. Work in close collaboration with DOH managers and facility managers to support the Global Vax activity
  • Continuous engagement with civil society structure, organisations, Doh and other key stakeholders
  • Regular internal and external stakeholder engagements with DoH to ensure project deliverables are achieved
  • Facilitate the relationship between stakeholders, and the community at large and THINK
  • Facilitate, participate, and monitor the mobilisation of potential participants for the ADAPT project
  • Continuously provide feedback to stakeholders on community concerns and priorities with the view to improving engagement with the community.
  • Schedule outreach meetings with local community members to identify their issues and concerns.
  • Maintain an effective communication structure and channels with relevant stakeholders.
  • Identify potential partners for the ADAPT Project
  • Participate in district and local level meetings e.g., war rooms
  • Organise and preside over meetings with external community organisations.
  • Creative planning and execution of Community Outreach Events and Activities
  • Coordinate public relations campaigns and Stakeholder events
  • Encourage volunteerism through community outreach
  • Facilitate meetings and workshops
  • Ensure CLOs, CHW, CCG and volunteers are appointed, engaged, trained, and placed appropriately
  • Provide direct support to subordinates
  • Capacity building through attending appropriate training
  • Be passionate about making a difference and add value to THINK
  • Perform other duties as required


  • Grade 12 – Matric Certificate
  • A post matric qualification in Public Relations (PR), Communications or relevant field

An additional qualification in one or more of the following fields will be an added advantage:

  • Community Development
  • Project management
  • Public administration
  • Social Sciences
  • Development Studies
  • Valid Driver’s License
  • At least 3 years’ experience in community development and facilitation, outreach environment, and community-based education activities.
  • A clear portfolio of evidence on community projects managed previously
  • Previous experience in formal bargaining processes/structures
  • Clear criminal record

Applications are invited from suitably qualified candidates for appointment soonest. Only shortlisted candidates will be contacted. Please consider your application unsuccessful if you have not been contacted within four weeks of the closing date. THINK reserves the right in special circumstances to accept late applications or to extend the above date in order to facilitate further searches. Furthermore, THINK reserves the right not to make an appointment. Internal applicants will get preference for shortlisting. THINK is unable to provide relocation assistance.

Applications are only accepted if received via the online form below.